{"id":521165,"url":"\/contact-us\/","layout":"standard","version":"2026-08-30T23:07:47.000000Z","blocks":[{"id":5131855,"type":"mailContactForm","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"padding":{"id":129472148,"value":"6"},"spacing":{"id":129472149,"value":"64px"},"font":{"id":129472150,"value":"#{newsletter.title.font}"},"title":{"id":129472151,"value":null},"copy":{"id":129472152,"value":"If the Help & FAQs pages don't have the answers you need, then please get in touch using this form.  Our office hours are 9am-5pm GMT Monday to Friday (We will endeavour to get back to you within 48 working hours)."},"stacked":{"id":129472153,"value":"0"},"backgroundColor":{"id":129472154,"value":"#{newsletter.background.color}"},"textColor":{"id":129472155,"value":"#FFFFFF"},"primaryActions":{"id":129472156,"value":"0"},"formBorderRadius":{"id":129472157,"value":"#{form.border.radius}"},"buttonBorderRadius":{"id":129472158,"value":"#{button.border.radius}"},"borderRadius":{"id":129472159,"value":"#{newsletter.border.radius}"},"contactEmail":{"id":129472160,"value":"Cs@theridgeandrow.com"},"subjectLine":{"id":129472161,"value":null},"service":{"id":129472162,"value":null},"industry":{"id":129472163,"value":null},"tags":{"id":129472164,"value":null},"extraInputFields":{"id":129472165,"value":"[{\"name\":\"First name\",\"type\":\"firstName\",\"required\":false,\"options\":[],\"segmentationLabel\":\"\"},{\"name\":\"Last name\",\"type\":\"lastName\",\"required\":false,\"options\":[]},{\"name\":\"Order No (if available)\",\"type\":\"text\",\"required\":false,\"options\":[],\"segmentationLabel\":\"\"},{\"name\":\"Email\",\"type\":\"email\",\"required\":true,\"options\":[]},{\"name\":\"Phone Number\",\"type\":\"phoneNumber\",\"required\":false,\"options\":[]},{\"name\":\"Message\",\"type\":\"message\",\"required\":true,\"options\":[]}]"},"dropdownOptionHoverBackgroundColour":{"id":129472166,"value":"#0000"},"autoSubscribe":{"id":129472167,"value":"1"},"fullWidth":{"id":129472169,"value":"0"},"fullBackgroundColor":{"id":129472170,"value":"#254D38"},"published":{"id":129472171,"value":"1"},"conditions":{"id":129472172,"value":"[]"},"template":{"id":135292898,"value":"mailContactForm"}}},{"id":5310587,"type":"html","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":135350412,"value":"<style>\n\/* ==========================================================\n   RIDGE & ROW \u2014 GET IN TOUCH\n   TOP SECTION ONLY\n   ========================================================== *\/\n\n.rr-contact-top {\n  --rr-green:#254D38;\n  --rr-green-dark:#193A2A;\n  --rr-orange:#E8621A;\n  --rr-black:#000000;\n  --rr-white:#FFFFFF;\n  --rr-cream:#F6F3ED;\n  --rr-stone:#E8E3DA;\n\n  width:100%;\n  overflow:hidden;\n  background:var(--rr-white);\n  color:var(--rr-black);\n\n  font-family:inherit;\n  -webkit-font-smoothing:antialiased;\n}\n\n.rr-contact-top *,\n.rr-contact-top *::before,\n.rr-contact-top *::after {\n  box-sizing:border-box;\n}\n\n.rr-contact-top__inner {\n  width:min(1180px, calc(100% - 48px));\n  margin:0 auto;\n}\n\n\n\/* ==========================================================\n   HERO\n   ========================================================== *\/\n\n.rr-contact-top__hero {\n  position:relative;\n\n  min-height:440px;\n\n  display:flex;\n  align-items:center;\n\n  overflow:hidden;\n\n  background:var(--rr-cream);\n}\n\n.rr-contact-top__hero-image {\n  position:absolute;\n  inset:0;\n\n  width:100%;\n  height:100%;\n\n  object-fit:cover;\n  object-position:center;\n}\n\n\n\/* Soft fade on left so text is easy to read *\/\n\n.rr-contact-top__hero::after {\n  content:\"\";\n\n  position:absolute;\n  inset:0;\n\n  background:\n    linear-gradient(\n      90deg,\n      rgba(246,243,237,.99) 0%,\n      rgba(246,243,237,.96) 24%,\n      rgba(246,243,237,.70) 43%,\n      rgba(246,243,237,.14) 64%,\n      rgba(246,243,237,0) 100%\n    );\n\n  pointer-events:none;\n}\n\n.rr-contact-top__hero-inner {\n  position:relative;\n  z-index:2;\n\n  width:min(1180px, calc(100% - 48px));\n  margin:0 auto;\n\n  padding:72px 0;\n}\n\n.rr-contact-top__copy {\n  max-width:565px;\n}\n\n.rr-contact-top__accent {\n  display:block;\n\n  width:70px;\n  height:5px;\n\n  margin-bottom:25px;\n\n  background:var(--rr-orange);\n}\n\n.rr-contact-top h1 {\n  margin:0 0 22px;\n\n  color:var(--rr-black);\n\n  font-size:clamp(44px,5.5vw,72px);\n  font-weight:700;\n  line-height:.98;\n  letter-spacing:-.04em;\n}\n\n.rr-contact-top__intro {\n  max-width:520px;\n\n  margin:0;\n\n  color:var(--rr-green-dark);\n\n  font-size:clamp(18px,1.7vw,23px);\n  font-weight:500;\n  line-height:1.55;\n}\n\n\n\/* ==========================================================\n   BUTTON SECTION\n   ========================================================== *\/\n\n.rr-contact-top__actions {\n  padding:30px 0 36px;\n\n  background:var(--rr-white);\n\n  border-bottom:1px solid var(--rr-stone);\n}\n\n.rr-contact-top__buttons {\n  display:grid;\n  grid-template-columns:repeat(2,minmax(0,1fr));\n\n  gap:clamp(25px,6vw,85px);\n\n  max-width:950px;\n  margin:0 auto;\n}\n\n.rr-contact-top__button {\n  display:flex;\n  align-items:center;\n  justify-content:center;\n\n  min-height:52px;\n\n  padding:13px 25px;\n\n  background:var(--rr-green);\n  border:1px solid var(--rr-green);\n\n  color:#fff !important;\n\n  font-size:16px;\n  font-weight:700;\n  line-height:1.2;\n\n  text-align:center;\n  text-decoration:none !important;\n\n  transition:\n    background-color .2s ease,\n    border-color .2s ease,\n    transform .2s ease;\n}\n\n.rr-contact-top__button:hover {\n  background:var(--rr-orange);\n  border-color:var(--rr-orange);\n\n  color:#fff !important;\n\n  transform:translateY(-1px);\n}\n\n.rr-contact-top__button:focus-visible {\n  outline:3px solid var(--rr-orange);\n  outline-offset:3px;\n}\n\n\n\/* ==========================================================\n   TABLET\n   ========================================================== *\/\n\n@media (max-width:900px) {\n\n  .rr-contact-top__inner,\n  .rr-contact-top__hero-inner {\n    width:min(100% - 36px,760px);\n  }\n\n  .rr-contact-top__hero {\n    min-height:410px;\n  }\n\n  .rr-contact-top__hero-image {\n    object-position:65% center;\n  }\n\n}\n\n\n\/* ==========================================================\n   MOBILE\n   ========================================================== *\/\n\n@media (max-width:620px) {\n\n  .rr-contact-top__inner,\n  .rr-contact-top__hero-inner {\n    width:calc(100% - 30px);\n  }\n\n  .rr-contact-top__hero {\n    min-height:450px;\n    align-items:flex-end;\n  }\n\n  .rr-contact-top__hero-image {\n    object-position:70% center;\n  }\n\n  .rr-contact-top__hero::after {\n    background:\n      linear-gradient(\n        0deg,\n        rgba(246,243,237,.99) 0%,\n        rgba(246,243,237,.96) 39%,\n        rgba(246,243,237,.38) 70%,\n        rgba(246,243,237,0) 100%\n      );\n  }\n\n  .rr-contact-top__hero-inner {\n    padding:45px 0;\n  }\n\n  .rr-contact-top h1 {\n    font-size:42px;\n  }\n\n  .rr-contact-top__intro {\n    font-size:17px;\n  }\n\n  .rr-contact-top__actions {\n    padding:22px 0 28px;\n  }\n\n  .rr-contact-top__buttons {\n    grid-template-columns:1fr;\n\n    gap:12px;\n  }\n\n  .rr-contact-top__button {\n    min-height:48px;\n  }\n\n}\n\n\n\/* ==========================================================\n   REDUCED MOTION\n   ========================================================== *\/\n\n@media (prefers-reduced-motion:reduce) {\n\n  .rr-contact-top *,\n  .rr-contact-top *::before,\n  .rr-contact-top *::after {\n    transition:none !important;\n  }\n\n}\n<\/style>\n\n\n<section class=\"rr-contact-top\">\n\n\n  <!-- =====================================================\n       HERO\n       ===================================================== -->\n\n  <div\n    class=\"rr-contact-top__hero\"\n    aria-labelledby=\"rr-contact-heading\"\n  >\n\n    <img\n      class=\"rr-contact-top__hero-image\"\n      src=\"https:\/\/images.teemill.com\/cd64e5980c7300be8141e8bb713d455822b9676aea2022da.webp?project=ajay-447510\"\n      alt=\"Three folded Ridge and Row T-shirts in white, forest green and stone\"\n      width=\"1916\"\n      height=\"821\"\n      loading=\"eager\"\n      fetchpriority=\"high\"\n      decoding=\"async\"\n    >\n\n\n    <div class=\"rr-contact-top__hero-inner\">\n\n      <div class=\"rr-contact-top__copy\">\n\n        <span\n          class=\"rr-contact-top__accent\"\n          aria-hidden=\"true\">\n        <\/span>\n\n        <h1 id=\"rr-contact-heading\">\n          Get in touch\n        <\/h1>\n\n        <p class=\"rr-contact-top__intro\">\n          You can find answers to common questions and even more information on our Help &amp; FAQ pages.\n        <\/p>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n\n  <!-- =====================================================\n       ACTION BUTTONS\n       ===================================================== -->\n\n  <div class=\"rr-contact-top__actions\">\n\n    <div class=\"rr-contact-top__inner\">\n\n      <div class=\"rr-contact-top__buttons\">\n\n\n        <a\n          class=\"rr-contact-top__button\"\n          href=\"\/help\/?search=\/\"\n        >\n          Help &amp; FAQs\n        <\/a>\n\n\n        <a\n          class=\"rr-contact-top__button\"\n          href=\"\/\"\n        >\n          Continue Shopping\n        <\/a>\n\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n\n<\/section>"},"padding":{"id":135350414,"value":"1"},"fullWidth":{"id":135350415,"value":"1"},"fullBackgroundColor":{"id":135350416,"value":"#fff0"},"published":{"id":135350417,"value":"1"},"conditions":{"id":135350418,"value":"[]"},"template":{"id":135801084,"value":"html"}}}],"properties":{"title":{"id":129472144,"value":"Contact Ridge & Row | Customer Service"},"isStorePage":{"id":129472145,"value":"1"},"description":{"id":129472146,"value":"Need help with an order, return, product or general enquiry? Contact the Ridge & Row customer service team and we\u2019ll be happy to help."},"ogImage":{"id":129472147,"value":"https:\/\/images.podos.io\/jqk6facxgcaadxvww6xjmthgk2tgqqor9ebdzowy2neoewzj.jpg.jpg?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":436246,"edited":true,"keyPhraseCampaignId":135237}